Actionable intelligence from NOC to SOC.
Give network, security and operations teams a shared view of real service behaviour.
True experience analytics
See the network through your customer’s experience.
Flare actively emulates end users, measures experience in real time and turns detailed application, network and RF analytics into actionable intelligence.
Request a Flare briefing ↗Experience probe / Live
LTE-101 dBmSignal / Connected
Download59Mbps
Upload99Mbps
Ping2ms
YouTube 42msMessaging 36msGaming 34ms
EmulateMeasureDiagnoseImprove
Introducing Flare
Measure what the end user actually experiences.
Flare uses active devices and virtual agents to reproduce real customer activity, monitor service quality continuously and expose problems before they become widespread complaints.
Proactive troubleshooting.
Detect degradation and outages earlier, isolate likely causes and reduce avoidable truck rolls.
Stronger customer outcomes.
Monitor end-to-end performance, support KPI compliance and improve the experience behind NPS.
How it works
Continuous evidence from service test to operational action.
Scheduled and on-demand probes turn customer journeys into measurable, repeatable tests.
01 / Emulate
Run real journeys.
Bots reproduce application and connectivity activity across the target environment.
02 / Measure
Capture experience.
Application, network and RF performance are observed at the user edge.
03 / Analyse
Find the signal.
Dashboards connect service behaviour, radio conditions and infrastructure context.
04 / Act
Alert and improve.
Teams receive actionable intelligence, outage notifications and evidence for resolution.
Why Flare
One platform across application, radio and solution management.
End-user emulation and comprehensive analytics help operators meet the expectation that excellent connectivity should simply work.
Test the services people use.
Measure video, messaging, social media, gaming, speed, DNS and web portal performance.
Understand the radio environment.
Analyse LTE and 5G parameters, radio access technology, bands, signal strength and signal quality.
Operate every bot centrally.
Provision, discover, configure and maintain the test estate with individual profiles and live alerts.
Deployment modes
Deploy experience testing where it matters.
Flare integrates with existing infrastructure through physical, virtual and mobile bots.
Physical bots
Flare bot kits supporting wired and wireless network connections.
Virtual bots
Virtual instances deployed on private or public cloud infrastructure.
Mobile bots
Experience probes running on smartphones and mobile devices.
Operational value
From reactive complaints to proactive assurance.
Flare helps teams understand performance before service degradation becomes a customer-impacting event.
Fewer truck rolls.
Use remote evidence to diagnose issues before dispatching field resources.
End-to-end monitoring.
Measure service experience across networks, applications, CDN and IoT environments.
Network-aware service.
Give customer teams better context for resolving performance concerns.